Thursday, May 7, 2009

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Memo ENG 93

Memorandum
Personal & confidential
To: All Jordan associate
From: Zaid Al Thaher on behalf of the legal personal committee
Date: May 7, 2009
Re: 2009 compensation
In response to unprecedented situation facing financial and legal markets throughout the world, the firm has determined to maintain Jordan associate compensation for 2009 at 2008 levels, we will be also reviewing closely compensation for non- Jordan associates, we regret the need to take this step, but believe this is the responsible thing to do, given the circumstances, we will continue to monitor developments which affect our business in our various markets over the coming months.
In the next few weeks, we will be considering, announcing and paying, bonus for 2008 performance. As in the past, bonuses will be determined based upon the performance of individual associates as well as the firms overall financial performance in 2008.
Please know that we appreciate the work you are doing on behalf of our clients, and your understanding of our actions.
If you have any questions about this announcement, please feel free to contact me.

Introduction letter

ENG 93

02-01-2009

letter of introduction
My name is Zaid althaher,a new international student from Amman-Jordan here at Lincoln university.



I was born in Jordan in 12-30-1982 in a family consists of my parents, one brother and one sister, my father is a lawyer, my mother is a civil engineer, my brother is an electronic engineer, and my sister studying applied English.


I graduated from the University of Petra in January 2007 with a bachelor degree in the marketing field, I started my work in standard chartered bank, and after that I moved to Dubai and worked there in an advertising agency.



My hobbies are watching TV and riding horses.



During my works period I realized that I cannot have a good position without a master degree, and without a new experience for me, an experience that can help me achieve my goals in my career, and also in my life, and I think that will be my first step to a brighter because I am always looking toward the future.



My plans after graduate are going back home to gain a good job which can reflect my ambitions.



Best regards,
Zaid althaher

Recommendation letter

To whom it may concern
I taught Mr. Zaid Al thaher two courses the last academic year. He majored in marketing and graduated by the end of the fall semester of the academic year 2005/2006.
During his study with me, he showed an interest and enthusiasm and worked hard. As Mr. Zaid is a pleasant person to work with and he established o friendly relation with his professor and fellow student.
I recommend him for graduate course of study leading to the masters of business administration at your institution.
Thank you.

Chapter 17 mind map ENG 93

Chapter 11 summaries ENG 93

When drafting a proposal and report the most important thing to keep in mind is that the reader is looking for benefits; they want to know how your product, service, or idea adds value to their operation. Therefore your proposal and report must be well-written and it also must clearly indicate how you can fulfill a current need. Here are a few tips to help you improve your proposal and your reports; Make the proposal and report about your customer. A proposal or the report is not the time to tell about your mission, your locations, or how long you have been in business. Instead you should state how these (or any other) aspects benefit your client. Show and don’t tell. Do not tell your prospect what you can do for them, but show them using clear examples. Avoid unsubstantiated hype like “best value”, “low risk”, and “cutting edge”; unless you are willing to prove it. Be careful not to include irrelevant information. If you are making the proposal or the reports about the reader, and showing instead of telling, read the request more than once. You want to ensure that you completely grasp the requirements. Show your creditability. Who have you worked with before? How did you help them and how does that relate to the company you are submitting this proposal to? Watch your language. It is very important to make sure your proposal or your report is politically correct. Additionally, you want to avoid jargon unless it is commonly known in the field you are targeting. Also, avoid writing in passive voice. Include samples if it is appropriate. This is a great way to show that you are capable of handling the job. Be specific. State your time frame for completing the project and your rates (if applicable). This will help eliminate differences in expectations. Above all, if you are a poor writer, seek assistance. Proposal and report writing is time-consuming and it requires a certain amount of skill

Chapter 13 mind map ENG 93

Chapter 17 exercise # 5 page # 527 ENG 93

Qualitative is collecting, analyzing, and interpreting data by observing what people do and say. Whereas, quantitative refers to counts and measures of things, qualitative refers to the meanings, concepts, definitions, characteristics, metaphors, symbols, and descriptions of things.
Qualitative is much more subjective than quantitative and uses very different methods of collecting information, mainly individual, in-depth interviews and focus groups. The nature of this type is exploratory and open-ended. Small numbers of people are interviewed in-depth and/or a relatively small number of focus groups are conducted.
Qualitative analysis involves a continual interplay between theory and analysis. In analyzing qualitative data, we seek to discover patterns such as changes over time or possible causal links between variables.

Chapter 15 Exercise # two page # 469 ENG 93

• Scannable resume" refers to a document that can be successfully scanned using technology that scans your document as a graphic image and then converts it back to text. This enabled employers to receive hard-copy resumes, get that resume information into a database, and retrieve it late.

• Traditional resume should follow a predictable format. First, place your personal information at the top of the first page, with your name, address, telephone numbers, and e-mail address. Second, under the heading of "Qualification Summary", include a very brief one or two sentence description of your ability and experience. Don't state your "Job Objectives" or "Career Goals" here; that is the purpose of your cover letter, not your resume. Following your "Qualification Summary", you should have an "Education" heading. Here, list your most recent degree first, the school attended, the location, and graduation date. If you are currently enrolled, state your anticipated completion date. If you have one or more college degrees, it is not necessary to list your high school graduation, but, be sure and state the accurate dates of your college degrees.

Chapter 15 Exercise

Chapter 14 exercise # 14 page # 435 ENG 93

Nature gave us two ears but only one tongue, which is a gentle hint that we should listen more than we talk. Listening is the single most important aspect of tutoring. Without it there is no way to know what the tutee need. Active listening is a very demanding skill that requires practice and perseverance. Once learned however, active listening is very rewarding to provide a good solution for the conflict situation.

Chapter 13 exercise # 6 page # 406 ENG 93

Because the difference between them is that the Nonverbal communication has been defined as communication without words. It includes apparent behaviors such as facial expressions, eyes, touching, and tones of voice, as well as less obvious messages such as dress, posture and spatial distance between two or more people. While the Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language

Chapter 12 exercise # two page # 372 ENG 93

Chapter 12 exercise #2 page #372 ENG 93

• Vision: the act or power of anticipating that which will or may come to be

• Value: the worth of something in terms of the amount of other things for which it can be exchanged or in terms of some medium of exchange.

Chapter 11 exercise # seven page # 344 ENG 93

Chapter 11 exercise # seven page # 344 ENG 93
The importance of theme and key word should not be dismissed. What are the theme and the key word of your presentation? Your report? Your marketing pitch? Your meeting, what central idea do you hope to convey? What goal do you hope to achieve, Finding a central theme and a key word and then attaching the ancillary branches to the trunk forces us to consider what we are truly about. Without a theme and a key word, we can appear to be disorganized or opportunistic

Chapter ten exercise one pages # 313 ENG93

Business report bears information about the concluding stuff regarding business. It is important in many regards because it is an epilogue which can be explored at ease. It is of importance according to people. It may be more important for financier and other people while it would be unimportant for employees. It may have detailed information regarding ups and downs of business. It may help to produce a record of the previous years. It may be helpful in finding out the high and low grades in a business in previous many years.

Chapter nine Exercise #10 pages# 268 ENG93

Exercise#10 pages# 268 ENG 93
I think the most common in the workplace is the direct messages because it allows the employees to interact and updates them at once, and also allows you to send the update, and helps to make a friendly atmosphere that encourage the workers to achieve the company goals in a proper way

Chapter 17 summaries ENG 93

Visual design is not just about making your application look pretty. Good visual design is about communication. A well-designed application will make it easy for the user to understand the information that is being presented, and show them clearly how they can interact with that information. If you can achieve all that, your application will look good to the user, even if it doesn't have any fancy graphics or spinning logos! And it’s the process of structuring messages by using visual elements, the purpose of visual is to communicate messages, good visual design match the messages goal with the purpose for using the visual. Choosing the right visual channel involves identifying which information can most effectively can be presented graphically, visual can clarify, and emphasize information. Matching the goal of your message with the purpose of the visual will help you to pinpoint the best channel to use. info graphic are informational or explanatory graphic images, designing info graphics includes determining the size, visibility, and placement of visual elements, choosing colors and shapes, numbering and labeling tables and figures, and citing the sources of data. Two types of information are used to info graphics: quantitative, and qualitative. Quantitative info graphics use numerical or statistical information in condensed visual formats such as tables, charts, and graphs. Qualitative info graphics present text of narrative information in visual formats , including flow charts, maps, photos, and diagrams

Wednesday, May 6, 2009

Chapter 15 summaries ENG 75

Culture is a powerful component of an organization's success, laying the tracks for strategy to roll out on. It is the foundation for profit, productivity and progress. While it can accelerate getting to the next level of performance, it can just as easily act as drag. Culture-Strategy Fit is a leading organizational culture consulting firm conducting groundbreaking culture diagnosis and change projects to help organizations leverage their culture to drive strategy and performance. We are living in complex times where doing the same thing well may not be enough. Our goal is to help leverage culture to drive strategy and achieve new levels of performance. With deep research into culture fit to strategy, we can help organization leverage its unique culture for future success. We see organizational culture as the critical foundation which shapes the way that the work of the organization gets done (established through goals, plans, measures, and rewards) and the infrastructure (systems process and structures) gets utilized. Aligning organizational culture with strategy is a powerful means for gaining competitive advantage and industry or sector leadership. Organizations that seek leadership and sustainability make the choice for culture by design.

Chapter 12 summaries ENG 93

Culture is a powerful component of an organization's success, laying the tracks for strategy to roll out on. It is the foundation for profit, productivity and progress. While it can accelerate getting to the next level of performance, it can just as easily act as drag. Culture-Strategy Fit is a leading organizational culture consulting firm conducting groundbreaking culture diagnosis and change projects to help organizations leverage their culture to drive strategy and performance. We are living in complex times where doing the same thing well may not be enough. Our goal is to help leverage culture to drive strategy and achieve new levels of performance. With deep research into culture fit to strategy, we can help organization leverage its unique culture for future success. We see organizational culture as the critical foundation which shapes the way that the work of the organization gets done (established through goals, plans, measures, and rewards) and the infrastructure (systems process and structures) gets utilized. Aligning organizational culture with strategy is a powerful means for gaining competitive advantage and industry or sector leadership. Organizations that seek leadership and sustainability make the choice for culture by design.

Chapter 10 summaries ENG 93

Reports communicate information which has been compiled as a result of research and analysis of data and of issues. Reports can cover a wide range of topics, but usually focus on transmitting information with a clear purpose, to a specific audience. Good reports are documents that are accurate, objective and complete. They should also be well-written, clearly structured and expressed in a way that holds the reader's attention and meets their expectations. The true value of the research may be accessed through a report since the written report may be the "only tangible product of hundreds of hours of work. Rightly or wrongly, the quality and worth of that work are judged by the quality of the written report - its clarity, organization and content. Often reports are structured in a way that reflects the information finding process and the writing up of the findings: that is, summary of the contents, introduction or background, methods, results,discussion,conclusion and/or recommendations. The inclusion of recommendations is one reason why reports are a common form of writing in industry, as the informed recommendations are useful for decision making. The scope and style of reports varies widely. It depends on three key factors: the report's intended audience, the report's purpose and the type of information to be communicated.

Chapter nine summaries ENG 93

Most of us are naturally inclined to be either more direct or indirect, so we tend to overuse one set of skills and neglect the other. Consider the four influence strategies described below. Determine which ones you use most often and which you tend to avoid. Indirect Communication Skills Observe and Wait. Careful observation can provide information about emotional reactions, interpersonal conflicts, political alliances, and power shifts. In a meeting, monitoring topic changes and interpersonal undercurrents may reveal the perfect moment to make your point. Accurate and timely observations are essential to the influence process, since they enable you to select the most effective communication strategy for each situation. However, any strength carried to an extreme becomes a weakness. Too much waiting and observing will only convince others that you have nothing to say. Ask and Listen: Successful consultants, counselors, and salespeople are masters of asking and listening. They understand that the more you know about another person, the more influential and helpful you can be. Artful questioning can help you fully understand others’ concerns, problems, values, or opinions. Of course, asking questions is a pointless exercise unless you plan to listen to the answer. Think about your own conversations. When someone is speaking, do you really listen or are you mentally rehearsing your reply? Effective listening means being fully focused on the other person. Too many questions can feel like an interrogation. And if you only listen, without ever sharing your own opinions, people may suspect that you have something to hide. Direct Communication Skills Persuade and Convince. To convince others, you must be willing to speak up and demonstrate confidence in your idea, product, or opinion. You also have to know your audience. Consider their goals, background, experiences, needs, and fears, then shape your communication accordingly. To hold their interest, get them actively involved in the discussion. And remember that persuasion occurs not only through words, but also through tone, posture, and expression. So generate some excitement about your proposal. To maximize your ability to influence, you need to equip your communication toolbox with both direct and indirect skills. You must be able to make conscious choices about your behavior and not be blindly driven by your natural habits. So look for role models and practice the skills that are less comfortable for you. Developing any ability takes time and practice, so be patient with yourself and don’t give up.

Chapter 15 mind map ENG 93

Chapter nine mind map ENG 93

Chapter ten mind map ENG 93

Chapter 11 mind map ENG 93

Chapter 12 mind map ENG 93

Tuesday, May 5, 2009

Chapter 13 mind map ENG 93

My resume

Zaid Al-Thaher



Mobile: +971557826373
Nationality: Jordanian
Date of Birth: Dec-30-1982
Place of Birth: Jordan
E-mail: zaid_al_thaher@hotmail.com

Career Objective:
To get the opportunity of working on a challenging marketing environment which I can add a value to the organization and get the best experience in my career path.



Education:

- BA Marketing – Petra University (2008) GPA 2.26

Certifications:

– GRE certified
EXAM by ministry of high education for measuring the level that the student achieved in his/her major capabilities, and I have got the rank of 14 on the university level.

Work Experience:

1. I have worked as a salesman at Sport Dominator ,Florida, US form
(August – November 2006)

Duties:

- Report to the shop manager the daily sales volume
- Apply the customer loyalty program in sense of their level of satisfaction of price range, variety of product range, and sales team attitude.






2. I have worked at the head office of Dunken donuts as a marketing researcher for the region of Florida, US form ( August – November 2006)

Duties:

- Coordinating with shop managers in order to get the weekly report and report the market trends to the marketing assistant.
- Applying new strategies from the marketing manager’s office to the shops in the region in order to enhance the performance of their sales.
- Handling the monthly shop check visits, for the purpose of monitoring the shop branding and customer service level.


3. I have worked as a part time in Team-Round marketing agency as a marketing officer ,Amman, Jordan
(From February – December 2007)

Duties:

- Brand Management: look after the brands assigned to the client by monitoring their lifecycles from launch to establishing market share to sustain and improve on market share through a variety of marketing, advertising, promotional and PR activities. Coordinating with client’s internal departments, especially Sales.

- Promotion Calendar: To implement the promotion calendar for assigned brands as planned & monitor expenses incurred on a monthly basis.

- Conducting Retail Market Studies: Collecting & compiling accurate market data periodically (monthly / bi-monthly / quarterly – or as instructed) in pre-assigned formats and conducting relevant analysis. This will be done both through the Merchandisers and by personal visits to the market to check accuracy of information gathered.

- Marketing Research & Focus Groups: Assisting department head for marketing researches (in-house / external) to be conducted when required through surveys or focus groups. Involves focus group preparation, formulating questionnaires, organization, co-ordination, recording data / information, analyzing data and preparing reports. Some surveys will also require to be conducted over the telephone.


- Ad & PR Agency: Co-ordinate with the Advertising & PR agencies as directed by the dept. head.




SKILLS:

 Management skills ( time management , reporting ,and business analysis)
 Customer oriented
 Communication skills ( negotiation skills , reporting and writing skills)
 Computer skills ( MS office )
 Ability to work in a team and under pressure.
 Languages: Excellent Arabic and English, speaking, reading, and writing.

- References Are Available Upon Request.
- Willing to Reallocate: Yes
- Date willing to commence work: Immediately