Chapter one summaries ENG 93

Chapter one summaries ENG 93
Every business whether o big company or a small company relies on the communication skills of its employees to be successful by creating message meaning and exchanging meaning between people. Listening is one of the most important communication skills by focusing on the feelings and emotions of other people because much of what we know comes from listening and for sure this type of listening is always changing and growing, add to this that each communication experience is unique because the people roles, situation, and environments are unique and always in changing. Even if we don’t talk we still communicate nonverbally by body movements such as facial expressions, and vocal sounds. The basic communication principles are that the communication is a process, contextual, continuous, coordinates, our relationships, symbolic, culturally linked, collaborative, and ethical. The primary goal of communication is to achieve mutual understanding of message meaning, when you communicate avoid noising in order to achieve high fidelity. The components of the communication process are an interactive process consists of idea and encoding, communication source and receiver, message communication channels, decoding, and the message feedback. In this chapter I discovered the benefits of the effective communication which represents in rapidly deliver benefit information, reach the audience at their convenience, measure and track results