Thursday, March 12, 2009
Chapter eight summaries ENG 93
Chapter eight summaries ENG 93
In our daily lives, at school and on the job, there is a need for effective written communication skills. We have all turned in a report at one time or another that wasn’t written as well as it could have been. Poor writing reflects badly on us, it limits the influence we can have on others, and it steals time away from those who do to decipher what we mean. To avoid these problems, there are a few commonly accepted principles of writing that we can follow. The purpose of this writing guide is to outline these principles for you. You should keep this guide and refer to often; especially when you are writing a paper for a professor or a letter to your boss. Writing is a skill that is not only important for authors, editors and journalists, it's also crucial in many disciplines, including computer programming, engineering and biotechnology. In the business world, you probably send multiple documents each day, either through email, fax or direct mail. It's important to remember that each document you send is a reflection both of yourself and your company--regardless of the format. It’s not uncommon for people send informal emails without checking spelling, punctuation, or the letter's tone. However, emails are legal documents and the information contained in each letter needs to be carefully written and proofread.
In our daily lives, at school and on the job, there is a need for effective written communication skills. We have all turned in a report at one time or another that wasn’t written as well as it could have been. Poor writing reflects badly on us, it limits the influence we can have on others, and it steals time away from those who do to decipher what we mean. To avoid these problems, there are a few commonly accepted principles of writing that we can follow. The purpose of this writing guide is to outline these principles for you. You should keep this guide and refer to often; especially when you are writing a paper for a professor or a letter to your boss. Writing is a skill that is not only important for authors, editors and journalists, it's also crucial in many disciplines, including computer programming, engineering and biotechnology. In the business world, you probably send multiple documents each day, either through email, fax or direct mail. It's important to remember that each document you send is a reflection both of yourself and your company--regardless of the format. It’s not uncommon for people send informal emails without checking spelling, punctuation, or the letter's tone. However, emails are legal documents and the information contained in each letter needs to be carefully written and proofread.
Monday, March 9, 2009
Chapter three summaries ENG 93
Chapter three summaries ENG 93
Effective messages are not the same as talking to someone face-to-face or even over the telephone. When we talk face-to-face, we pick up meaning from facial expressions, body language, specific gestures, and, of course, tone of voice. Even telephone conversations preserve the meanings conveyed by tone of voice. But messages lose these extra ways of conveying meaning as we exchange messages, and so writers need to take care when writing email messages, even though they seem impromptu or off-the-cuff. The best general advice: What you include in your email message depends on why you are writing and to whom. Effective messages are short and to the point. Receivers don't want to scroll through two or more screens of text to get your message. On the other hand, don't make your messages so short that the receiver doesn't understand you. Provide enough information so that the receiver understands both the context and the details of the message. As with any email message, make your message clear and direct. But especially as you write to specific individuals, anticipate what that particular reader will want or need to know about you and your request or your information. For example, if you write to a professor to request an appointment, anticipate that the professor will ask you to come to regularly scheduled office hours. Explain that you have class during that time but that you are available at other times you then list. In other words, remind your reader of the key contextual details that are necessary for your message to make sense and to get you a quick response.
Effective messages are not the same as talking to someone face-to-face or even over the telephone. When we talk face-to-face, we pick up meaning from facial expressions, body language, specific gestures, and, of course, tone of voice. Even telephone conversations preserve the meanings conveyed by tone of voice. But messages lose these extra ways of conveying meaning as we exchange messages, and so writers need to take care when writing email messages, even though they seem impromptu or off-the-cuff. The best general advice: What you include in your email message depends on why you are writing and to whom. Effective messages are short and to the point. Receivers don't want to scroll through two or more screens of text to get your message. On the other hand, don't make your messages so short that the receiver doesn't understand you. Provide enough information so that the receiver understands both the context and the details of the message. As with any email message, make your message clear and direct. But especially as you write to specific individuals, anticipate what that particular reader will want or need to know about you and your request or your information. For example, if you write to a professor to request an appointment, anticipate that the professor will ask you to come to regularly scheduled office hours. Explain that you have class during that time but that you are available at other times you then list. In other words, remind your reader of the key contextual details that are necessary for your message to make sense and to get you a quick response.
Chapter two summaries ENG 93
Chapter two summaries
When someone mentions the word communication, one’s thoughts turn to a newspaper, the radio, television, or another more common means of mass-type communication. One does not usually make the connection between communication and other institutions such as business. Good business, however, goes hand in hand with good communication. Good managers and professionals realize that the ability to communicate is not a silly frill; it is a necessity that helps employees accomplishes their work. Therefore the question is often posed: Are these problems of poor communications that face managers and professionals becoming more and more critical? The evidence suggests the answer to be yes, these problems are serious and are growing more and more serious every day. This maxim emphasizes the need for better communication in organizations such as big business. What would happen if that organization did not fix its structure to better handle increasing communication needs. Values of good downward communication include the ability to help a manager’s authority to be accepted, an evocation of cooperation that helps to solve problems, and a general expression of a friendlier atmosphere that builds morale everywhere.
When someone mentions the word communication, one’s thoughts turn to a newspaper, the radio, television, or another more common means of mass-type communication. One does not usually make the connection between communication and other institutions such as business. Good business, however, goes hand in hand with good communication. Good managers and professionals realize that the ability to communicate is not a silly frill; it is a necessity that helps employees accomplishes their work. Therefore the question is often posed: Are these problems of poor communications that face managers and professionals becoming more and more critical? The evidence suggests the answer to be yes, these problems are serious and are growing more and more serious every day. This maxim emphasizes the need for better communication in organizations such as big business. What would happen if that organization did not fix its structure to better handle increasing communication needs. Values of good downward communication include the ability to help a manager’s authority to be accepted, an evocation of cooperation that helps to solve problems, and a general expression of a friendlier atmosphere that builds morale everywhere.
Chapter one summaries ENG 93
Chapter one summaries ENG 93
Every business whether o big company or a small company relies on the communication skills of its employees to be successful by creating message meaning and exchanging meaning between people. Listening is one of the most important communication skills by focusing on the feelings and emotions of other people because much of what we know comes from listening and for sure this type of listening is always changing and growing, add to this that each communication experience is unique because the people roles, situation, and environments are unique and always in changing. Even if we don’t talk we still communicate nonverbally by body movements such as facial expressions, and vocal sounds. The basic communication principles are that the communication is a process, contextual, continuous, coordinates, our relationships, symbolic, culturally linked, collaborative, and ethical. The primary goal of communication is to achieve mutual understanding of message meaning, when you communicate avoid noising in order to achieve high fidelity. The components of the communication process are an interactive process consists of idea and encoding, communication source and receiver, message communication channels, decoding, and the message feedback. In this chapter I discovered the benefits of the effective communication which represents in rapidly deliver benefit information, reach the audience at their convenience, measure and track results
Every business whether o big company or a small company relies on the communication skills of its employees to be successful by creating message meaning and exchanging meaning between people. Listening is one of the most important communication skills by focusing on the feelings and emotions of other people because much of what we know comes from listening and for sure this type of listening is always changing and growing, add to this that each communication experience is unique because the people roles, situation, and environments are unique and always in changing. Even if we don’t talk we still communicate nonverbally by body movements such as facial expressions, and vocal sounds. The basic communication principles are that the communication is a process, contextual, continuous, coordinates, our relationships, symbolic, culturally linked, collaborative, and ethical. The primary goal of communication is to achieve mutual understanding of message meaning, when you communicate avoid noising in order to achieve high fidelity. The components of the communication process are an interactive process consists of idea and encoding, communication source and receiver, message communication channels, decoding, and the message feedback. In this chapter I discovered the benefits of the effective communication which represents in rapidly deliver benefit information, reach the audience at their convenience, measure and track results
Sunday, March 8, 2009
Chapter four summaries ENG 93
Chapter four summaries ENG 93
Listening competence is the keystone to business success. The time spent listening increases significantly as a person ascends up the corporate ladder into the executive ranks, listening requires effort and we sometimes don’t put forth the effort necessary to listen effectively, and it’s one of the most fundamental skills of good leadership. Understand the importance of listening in facilitating collaboration and valuable partnerships, there is a difference between hearing and listening, hearing is a precursor to listening, and still listening involves other abilities such as the mental or cognitive processing of receiving. Active listening may be the most important listening skills for business; it provides the foundation for other types of listening. When you listen to learn, you mentally focus on and interpret information that you will later be able to recall and use in your personal life, to listen sensitively, you need to take the time and offer supportive paraphrasing and nonverbal listening. I learned in this chapter that better listening guide to productivity, accuracy, confidence, and innovative solutions to problems.
Listening competence is the keystone to business success. The time spent listening increases significantly as a person ascends up the corporate ladder into the executive ranks, listening requires effort and we sometimes don’t put forth the effort necessary to listen effectively, and it’s one of the most fundamental skills of good leadership. Understand the importance of listening in facilitating collaboration and valuable partnerships, there is a difference between hearing and listening, hearing is a precursor to listening, and still listening involves other abilities such as the mental or cognitive processing of receiving. Active listening may be the most important listening skills for business; it provides the foundation for other types of listening. When you listen to learn, you mentally focus on and interpret information that you will later be able to recall and use in your personal life, to listen sensitively, you need to take the time and offer supportive paraphrasing and nonverbal listening. I learned in this chapter that better listening guide to productivity, accuracy, confidence, and innovative solutions to problems.
Chapter seven summaries ENG 93
Chapter seven summaries ENG 93
Feature, planning, preparation, and rehearsal are key ingredient to successful oral presentations and reducing anxiety, this chapter will explore how to overcome speech anxiety and strategies to design effective presentations, makes an oral presentations cause the fear factor because you feel yourself in front of two many people, and you have to shape a message I a properly way. Giving a good speech can make you feel incredibly energized and on top of the world. It’s good for the lecture to get familiar with the material in order to reduce the anxiety which helps him to be relax, you also need to choose a speech topic by thinking about what interest you, this is will makes you more motivated to prepare an interesting speech, and prepare the main idea. The speech goals should be presented in how you intend you to communicate. There are four speech goals, informative, persuasive, requesting, and entertaining, it’s important to know with whom you plan to speak to helps you to develop a carefully planned speech, so you can better customize your speech to meet their needs, make the connection in your speech among you, the occasion, and the audience, using the right language, timing and location are also important consideration for successful oral presentation. Organizing your speech composes of three parts, the first one is - an introduction which have to gain the audience’s attention, give them a reason to listen, establish credibility, and relate to the audience and the occasion, the second one is the body or the explanation of your main ideas, and finally the conclusion which should do three things- tie together your main point, inspire a next step, and provide a strong sense of closure, I learned in this chapter what is the effective methods to hold your audience attention and determine which channel is the most appropriate for your message and your audience.
Feature, planning, preparation, and rehearsal are key ingredient to successful oral presentations and reducing anxiety, this chapter will explore how to overcome speech anxiety and strategies to design effective presentations, makes an oral presentations cause the fear factor because you feel yourself in front of two many people, and you have to shape a message I a properly way. Giving a good speech can make you feel incredibly energized and on top of the world. It’s good for the lecture to get familiar with the material in order to reduce the anxiety which helps him to be relax, you also need to choose a speech topic by thinking about what interest you, this is will makes you more motivated to prepare an interesting speech, and prepare the main idea. The speech goals should be presented in how you intend you to communicate. There are four speech goals, informative, persuasive, requesting, and entertaining, it’s important to know with whom you plan to speak to helps you to develop a carefully planned speech, so you can better customize your speech to meet their needs, make the connection in your speech among you, the occasion, and the audience, using the right language, timing and location are also important consideration for successful oral presentation. Organizing your speech composes of three parts, the first one is - an introduction which have to gain the audience’s attention, give them a reason to listen, establish credibility, and relate to the audience and the occasion, the second one is the body or the explanation of your main ideas, and finally the conclusion which should do three things- tie together your main point, inspire a next step, and provide a strong sense of closure, I learned in this chapter what is the effective methods to hold your audience attention and determine which channel is the most appropriate for your message and your audience.
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